{"id":1132,"date":"2020-03-03T00:52:23","date_gmt":"2020-03-03T05:52:23","guid":{"rendered":"http:\/\/localhost:8888\/outback\/privacy-policy-2\/"},"modified":"2026-04-22T16:57:47","modified_gmt":"2026-04-22T20:57:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.outbackteambuilding.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>While we have always respected our customers privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result of British Columbia\u2019s&nbsp;<em>Personal Information Protection Act&nbsp;<\/em>(PIPA).&nbsp; PIPA sets out the ground rules for how businesses and not-for-profit organizations may collect, use and disclose personal information.<\/p>\n\n\n\n<p>We will inform our customers of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.<\/p>\n\n\n\n<p>This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting our customers\u2019 personal information.&nbsp; Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our customers\u2019 personal information and allowing our customers to request access to, and correction of, their personal information.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<p><strong>Scope of this Policy<\/strong><\/p>\n\n\n\n<p>This Personal Information Protection Policy applies to Outback Team Building &amp; Training Company Limited. This policy also applies to any service providers collecting, using or disclosing personal information on behalf of Outback Team Building &amp; Training Company Limited.<\/p>\n\n\n\n<p><strong>Definitions<\/strong><\/p>\n\n\n\n<p><em>Personal Information \u2013<\/em>means information about an identifiable&nbsp;<em>individual.&nbsp;<\/em>Personal information does not include contact information (described below).<\/p>\n\n\n\n<p><em>Contact information&nbsp;<\/em>\u2013 means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number.&nbsp; Contact information is not covered by this policy or PIPA.<\/p>\n\n\n\n<p><em>Privacy Officer<\/em>&nbsp;\u2013 means the individual designated responsibility for ensuring that Outback Team Building &amp; Training Company Limited complies with this policy and PIPA.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-1-collecting-personal-information\">Policy 1 \u2013 Collecting Personal Information<\/h3>\n\n\n<p>1.1&nbsp; Unless the purposes for collecting personal information are obvious and the customer voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.<\/p>\n\n\n\n<p>1.2&nbsp; We will only collect customer information that is necessary to fulfill the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>To identify customer preferences;<\/li><li>To understand the activity needs of our customers;<\/li><li>To deliver requested products and services;<\/li><li>To ensure a high standard of service to our customers.<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-2-consent\">Policy 2 \u2013 Consent<\/h3>\n\n\n<p>2.1&nbsp; We will obtain customer consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).<\/p>\n\n\n\n<p>2.2&nbsp; Consent can be provided&nbsp;<em>orally, in writing, electronically,&nbsp;<\/em>or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and the customer voluntarily provides personal information for that purpose.<\/p>\n\n\n\n<p>2.3&nbsp; Consent may also be implied where a customer is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, the marketing of new services or products, fundraising and the customer does not opt-out.<\/p>\n\n\n\n<p>2.4&nbsp; Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), customers can withhold or withdraw their consent for Outback Team Building &amp; Training Company Limited to use their personal information in certain ways.&nbsp; A customer\u2019s decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product.&nbsp; If so, we will explain the situation to assist the customer in making the decision.<\/p>\n\n\n\n<p>2.5&nbsp; We may collect, use or disclose personal information without the customer\u2019s knowledge or consent in the following limited circumstances:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>When the collection, use or disclosure of personal information is permitted or required by law;<\/li><li>In an emergency that threatens an individual&#8217;s life, health, or personal security;<\/li><li>When the personal information is available from a public source (e.g., a telephone directory);<\/li><li>When we require legal advice from a lawyer;<\/li><li>For the purposes of collecting a debt;<\/li><li>To protect ourselves from fraud;<\/li><li>To investigate an anticipated breach of an agreement or a contravention of law.<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-3-using-and-disclosing-personal-information\">Policy 3 \u2013 Using and Disclosing Personal Information<\/h3>\n\n\n<p>3.1&nbsp; We will only use or disclose customer personal information where necessary to fulfill the purposes identified at the time of collection:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>To conduct customer surveys in order to enhance the provision of our services;<\/li><li>To contact our customers directly about products and services that may be of interest.<\/li><\/ul>\n\n\n\n<p>3.2&nbsp; We will not use or disclose customer personal information for any additional purpose unless we obtain consent to do so.<\/p>\n\n\n\n<p>3.3&nbsp; We will not sell customer lists or personal information to other parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-4-retaining-personal-information\">Policy 4 \u2013 Retaining Personal Information<\/h3>\n\n\n<p>4.1&nbsp; If we use customer personal information to make a decision that directly affects the customer, we will retain that personal information for at least one year so that the customer has a reasonable opportunity to request access to it.<\/p>\n\n\n\n<p>4.2&nbsp; Subject to policy 4.1, we will retain customer personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-5-ensuring-accuracy-of-personal-information\">Policy 5 \u2013 Ensuring Accuracy of Personal Information<\/h3>\n\n\n<p>5.1&nbsp; We will make reasonable efforts to ensure that customer personal information is accurate and complete where it may be used to make a decision about the customer or disclosed to another organization.<\/p>\n\n\n\n<p>5.2&nbsp; Customers may request correction to their personal information in order to ensure its accuracy and completeness.&nbsp; A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.<\/p>\n\n\n\n<p>5.3&nbsp; If the personal information is demonstrated to be inaccurate or incomplete, we will correct the information as required and send the corrected information to any organization to which we disclosed the personal information in the previous year.&nbsp; If the correction is not made, we will note the customers\u2019 correction request in the file.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-6-securing-personal-information\">Policy 6 \u2013 Securing Personal Information<\/h3>\n\n\n<p>6.1&nbsp; We are committed to ensuring the security of customer personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.<\/p>\n\n\n\n<p>6.2&nbsp; We will use appropriate security measures when destroying customer\u2019s personal information such as shredding documents, deleting electronically stored information.<\/p>\n\n\n\n<p>6.3&nbsp; We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-7-providing-customers-access-to-personal-information\">Policy 7 \u2013 Providing Customers Access to Personal Information<\/h3>\n\n\n<p>7.1&nbsp; Customers have a right to access their personal information, subject to limited exceptions.<\/p>\n\n\n\n<p>7.2&nbsp; A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought.<\/p>\n\n\n\n<p>7.3&nbsp; Upon request, we will also tell customers how we use their personal information and to whom it has been disclosed if applicable.<\/p>\n\n\n\n<p>7.4&nbsp; We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.<\/p>\n\n\n\n<p>7.5&nbsp; A minimal fee may be charged for providing access to personal information.&nbsp; Where a fee may apply, we will inform the customer of the cost and request further direction from the customer on whether or not we should proceed with the request.<\/p>\n\n\n\n<p>7.6&nbsp; If a request is refused in full or in part, we will notify the customer in writing, providing the reasons for refusal and the recourse available to the customer.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n<h3 class=\"wp-block-heading\" id=\"policy-8-questions-and-complaintsnbsp-the-role-of-the-privacy-officer-or-designated-individual\">Policy 8 \u2013 Questions and Complaints:  The Role of the Privacy Officer or designated individual<\/h3>\n\n\n<p>8.1&nbsp; The Privacy Officer is responsible for ensuring Outback Team Building &amp; Training Company Limited\u2019s compliance with this policy and the&nbsp;<em>Personal Information Protection Act.<\/em><\/p>\n\n\n\n<p>8.2&nbsp; Customers should direct any complaints, concerns or questions regarding Outback Team Building &amp; Training Company Limited\u2019s compliance in writing to the Privacy Officer. If the Privacy Officer is unable to resolve the concern, the customer may also write to the Information and Privacy Commissioner of British Columbia.<\/p>\n\n\n\n<p>Contact information for Outback Team Building &amp; Training Company Limited\u2019s Privacy Officer:<\/p>\n\n\n\n<p>Mr. Murray Seward<br>332 Esplanade East<br>North Vancouver, BC&nbsp; V7L 1A4<br><a href=\"mailto:murray@outbackteambuilding.com\">murray@outbackteambuilding.com<\/a><br>1-800-565-8735 x 3113<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Outback Team Building &amp; Training, we are committed to providing our customers with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1132","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Outback Team Building &amp; Training<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.outbackteambuilding.com\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Outback Team Building &amp; Training\" \/>\n<meta property=\"og:description\" content=\"At Outback Team Building &amp; Training, we are committed to providing our customers with exceptional service. 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